ma1xbet Terms and Conditions

1 Introduction and Acceptance

By using the ma1xbet website and related services, you confirm that you have fully read, understood, and agreed to comply with these terms and conditions. This document forms a legally binding agreement between ma1xbet and the user.

If you disagree with any part of these terms, you are requested to refrain from using this platform's services. ma1xbet reserves the right to modify these terms at any time without prior notice. Continued use of the platform after any changes will be considered acceptance of the updated terms.

These terms are governed by the applicable laws of Bangladesh. Any dispute arising from matters mentioned here will be resolved through discussion.

2 Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years old to open an account and use services on the ma1xbet platform. Registration by minors is strictly prohibited. ma1xbet may request relevant identification documents at any time if age verification is required.

2.2 Single Account Policy

Each individual may open only one account. If the same person operates multiple accounts, all accounts may be suspended and the deposited balance may be forfeited. If multiple members of the same household wish to play from the same device or network, they must contact customer support beforehand.

2.3 Accuracy of Information

All information provided during registration must be accurate, complete, and truthful. An account opened with false information may be closed at any time. If any account details change, our customer support must be notified immediately.

2.4 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You must not allow anyone else to use your account. If any unauthorized access to your account occurs, you must notify our live chat support immediately.

3 Deposits, Withdrawals and Payment Policy

3.1 Deposit Limits

The minimum deposit amount for all payment methods on ma1xbet is ৳300. Currently accepted payment methods are: bKash, Nagad, Rocket, and Upay. Deposit transactions are generally credited to the account instantly.

3.2 Withdrawal Limits and Timeframe

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 30 minutes to 3 hours to process. Account verification must be completed before submitting a withdrawal request.

3.3 Applicable Conditions

• Withdrawal requests can only be made to the same payment method used for the deposit.
• If a bonus has been accepted, withdrawal will not be permitted until the specified wagering requirement for that bonus has been met.
• In the case of suspicious transactions, ma1xbet reserves the right to suspend or cancel withdrawals.
• Under the anti-money laundering policy, large withdrawals may be delayed until a security check is completed.

4 Bonuses and Promotions

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example, if you deposit ৳1,000 the bonus will be ৳1,000 and the total balance will be ৳2,000; if you deposit ৳42,000 or more the maximum bonus is ৳20,000 and the total balance will be ৳62,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25x (bonus amount × 25). This means you must wager 25 times the bonus amount before withdrawing any winnings from the bonus. Specific games or bet types may apply toward fulfilling the wagering requirement.

4.3 Bonus Restrictions

• A promotion applies only once per account.
• If bonus abuse or manipulation is proven, the bonus and associated winnings will be forfeited.
• ma1xbet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• A maximum bet limit may apply for users with an active bonus.

5 VIP Program and Rewards

ma1xbet operates a four-tier VIP program. Members can advance to higher tiers through regular play and receive weekly cashback benefits:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback

VIP tier assignment is at ma1xbet's discretion and may change at any time. The terms and conditions of the relevant promotion will apply when using cashback benefits.

6 Prohibited Activities

The following activities are strictly prohibited on the ma1xbet platform:

• Creating multiple accounts or operating another person's account.
• Placing strategic or non-market-based bets for the purpose of earning bonuses (bonus abusing).
• Using software, bots, or any automated method to place bets.
• Exploiting technical errors or vulnerabilities in the platform.
• Colluding with other players to place bets or match fixing.
• Depositing funds obtained from illegal sources or money laundering.
• Attempting to breach the platform's security systems or hacking.
• Harassing, insulting, or attempting to harm other users.

Engaging in any of the above activities will result in permanent account closure, forfeiture of all balances and bonuses, and legal action may be taken if necessary.

7 Betting Rules

7.1 Bet Validity

A bet will only be considered valid when the system successfully accepts it and provides a confirmation. Unconfirmed bets due to technical issues may be voided and the bet amount will be returned.

7.2 Technical Errors

If any bet or game is left incomplete due to server issues, power outages, or internet disconnection, ma1xbet may at its own discretion decide to void or complete that round.

7.3 Incorrect Odds

ma1xbet reserves the right to void bets placed on clearly incorrect odds or lines, even if the bet has already been confirmed. In such cases, the bet amount will be returned to the user's balance.

8 Privacy and Data Protection

ma1xbet is committed to protecting users' personal information. All data is kept secure through SSL encryption technology. To learn more about the collection, use, and storage of personal information, please read our Privacy Policy.

ma1xbet never sells users' personal information to third parties. However, information may be shared with authorities in cases of legal obligation.

9 Limitation of Liability

ma1xbet is committed to providing the highest quality service, however our liability is limited in the following areas:

• Loss caused by the user's internet connection issues.
• Issues related to third-party service providers (payment gateways, game providers).
• Disruptions caused by force majeure events (natural disasters, cyberattacks, government directives).
• Loss arising from negligent management of a user's account.

Under no circumstances will ma1xbet's total liability exceed the amount deposited by the user during the relevant period.

10 Account Closure and Service Termination

10.1 At User's Request

Any user may request to close their account at any time. To do so, contact us via 24/7 live chat or by email at [email protected]. Any existing balance must be withdrawn before the account is closed.

10.2 At ma1xbet's Discretion

ma1xbet reserves the right to temporarily or permanently close any account for breach of terms, suspected fraud, or any other reasonable cause. In such cases, any legitimate balance will be returned, however bonus balances may be forfeited.

10.3 Inactive Accounts

An administrative charge may apply to the balance of accounts that have been inactive for an extended period. Details on the definition of inactivity and applicable charges can be obtained through customer support.

11 Responsible Gaming

ma1xbet believes in responsible gaming. We encourage all our users to play safely and within their limits. This platform should be used for entertainment purposes only — not as a means of livelihood or repaying debt.

Our platform offers the ability to set deposit limits, take voluntary breaks, or permanently close your account. If you feel your gaming habits are becoming problematic, contact us immediately or visit our Responsible Gaming page.

This platform is strictly prohibited for those under 21 — 21+

12 Dispute Resolution

If any dispute or complaint arises, first contact our 24/7 live chat support or reach us at [email protected]. We aim to resolve all complaints as quickly as possible.

The deadline for submitting a complaint is within 30 days of the issue occurring. Complaints submitted after this deadline may not be accepted. ma1xbet's decision in resolving a complaint will be considered final.

13 Intellectual Property

All content on the ma1xbet website — logos, designs, text, graphics, software, and other materials — is the sole property of ma1xbet. No user may reproduce, distribute, or use this content commercially without written permission.

Third-party games, logos, or trademarks displayed on the ma1xbet platform are the property of the respective companies and are used under their license.

14 Changes to Terms and Contact

ma1xbet may update these terms and conditions at any time. A notice will be posted on the website when changes are made and the "Last Updated" date will change. Continued use of the platform after any changes will be taken as acceptance of the new terms.

If you have any questions or comments about these terms, please contact us:

• Email: [email protected]
• 24/7 Live Chat: available directly on the site

For more information, visit our FAQ page and Responsible Gaming page.